Find quick answers to your questions below...
Order Status
• Has my order shipped?
• How do I change quantities or cancel an item in my order?
• How do I track my order?
• My order never arrived.
• An item is missing from my shipment.
• My product is missing parts.
• When will my backorder arrive?
Affiliate FAQ
• Can I participate in other affiliate programs?
• Can I use the BodyWeightCulture name and logo on my Web site?
• Can I use your content on my site?
• Do I earn commissions on my own purchases?
• Does it cost anything to become an Affiliate?
• How can I contact you if I still have questions?
• How do I change my account information?
• How do I sign up?
• How does the program work?
• How much can I earn and how often do I get paid?
• How often should I update my links?
• I operate more than one Web site. Can I still be an Affiliate?
• I'm an author/ editor/ contributor. Can my Web site be an Affiliate?
• What about returns?
• What are BodyWeightCulture's responsibilities?
• What are my responsibilities?
• What happens if I terminate my affiliate membership? Will I be paid for my earnings if they don't surpass your payment threshold?
• What is an Affiliate Program?
• Where should I place the links on my site?
• Who processes orders and handles customer service?
• Why does BodyWeightCulture need to know my social security number or business/ tax identification number?
• Why should I join?
My Account
• How do I create an account?
• How do I edit my account information?
• How much is my shipping?
• I forgot my password.
• How do I return my product?
• I received the wrong product.
• What is your return policy?
• When will my order ship?
Shipping and Returns
• Shipping & Return Policy
International Shipping
• Do you ship to my country?
• What are my payment choices?
• When will my order ship and what are my shipping charges?
• What is the return policy?
Guarantees
• Low Price Guarantee
• Privacy Policy
• Security
Pricing and Billing
• Do I have to pay sales tax?
• I have a question on my charges.
• I need a copy of my receipt/invoice.
• When will my credit appear on my account?
• When will my credit card be charged?
Buyer's Guide
• How do I buy/redeem a gift certificate?
• How do I find my product?
• How do I navigate the site?
• How do I use a coupon?
Additional Support
• How do I contact you?